FAQs

FAQs

Password problem?
Your password must contain a capital letter, a lower case letter and a number.
How do I update my child's information?
You click on student on the left hand side. Click on your student and can update allergies and emergency contacts.
How do I get a refund?
Your refund should be requested form your child’s teachers.
How do I convert my word document or another document to PDF?
Go to the top left of the page click save as, then scroll down box to PDF and click save. Once the file is saved it will say PDF after it. Then you can upload the field trip form.
My spouse or child’s caregiver is not allowed to access the site. Can he she have access?
You can provide access for a second guardian by editing the student profile information.
Why are fees charged?
Fees are charged to cover bank fees and transaction fees.
Help-Desk